Privacy Policy
Last updated: July 2026
1. Information We Collect
We collect information you provide directly, such as your name, email, and location, when you submit a request, register an NGO, or sign up to volunteer. We also collect device and usage data to keep the platform reliable and secure.
2. How We Use Information
Information is used to match help requests with nearby verified NGOs, notify volunteers of nearby opportunities, improve our services, and communicate updates related to your activity on Nesto.
3. Location Data
Live location is only shared when you submit a request or actively use location-based features. You can control location permissions at any time through your device settings.
4. Sharing With NGO Partners
Request details, including location and any photos or voice notes, are shared with the responding verified NGO so they can provide effective assistance.
5. Data Security
We use industry-standard safeguards, including encryption in transit, to protect your information from unauthorised access.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting hello@nesto.org.
7. Changes To This Policy
We may update this policy from time to time. Material changes will be communicated through the platform.